Security & Privacy Policy



TIS uses Secured Servers to process your payments and firewalled servers and other security measures to ensure the safety of your personal information.


Our website creates a single cookie on your machine containing session and state information. The information within this cookie does not include any financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.


Your password stored in our database is encryted with a one-way hash and cannot be decrypted to ensure highest levels of security.


Deletion of your Personal Data


We are unable to delete your TIS account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with TIS via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.

TIS reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.




If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please Contact Us


Where do we process personal data:

Montara Ltd T/A Total Import Solutions stores and processes personal data in Ireland.


Purpose of the processing:

Montara Ltd T/A Total Import Solutions processes personal data for the following purposes:

  • Client administration.
  • Direct Marketing (which you may unsubscribe from at any time).
  • Provision of goods and services.
  • Web site and services functionality (Google Analytics, Cookies, Mail statistics, logs).
  • Legal or regulatory obligations.
  • Health & Safety and Security (e.g. CCTV, Phone recording, Cyber security).

The legal basis for this processing is:

  • Legitimate interests.
  • Consent.
  • Performance of a contract.
  • Legal obligation.
  • To protect the vital interests of the data subject.


Cookies on This Site


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Recipients of personal data

We disclose appropriate data to the following organisations only when required:

  • Couriers (Name, Address, Phone number).
  • An Post (Name, Address).
  • Manufacturer's service centres/repair agents (Name, Address, Phone number, Product details e.g. if necessary to provide repair services).
  • Print and online companies for the purposes of promoting partners and service providers (Name, Address, Phone number, Email address e.g. Partner Program brochures).
  • Law enforcement agencies (when required by law).

Details of transfers to third countries

Montara Ltd T/A Total Import Solutions does not provide data to third countries.


Data Retention period

Data is generally retained for the duration of your relationship with us plus 2 years, or as required by laws/regulations.


Your rights

You have the following rights in respect to the personal data that Montara Ltd T/A Total Import Solutions hold on you.

Please contact us at the address above in order to exercise any of these rights:

Your rights

You have the following rights in respect to the personal data that Montara Ltd T/A Total Import Solutions hold on you.

Please contact us at the address above in order to exercise any of these rights:


The right to be informed

You have the right to receive “fair processing information”.


2. The right of access

You have the right to obtain:

  • Confirmation of your personal data being processed.
  • Access to a copy of your personal data.
  • And any other supplementary information.


3. The right to rectification

You have the right to have your personal data corrected if it is inaccurate or incomplete.


4. The right to erasure (includes withdrawal of consent)

You have the right to have your personal data erased, in the following circumstances:

  • You withdraw consent.
  • The personal data has to be deleted to comply with a legal obligation.
  • The personal data was unlawfully processed.
  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected.
  • Where you object to the processing and there is no superseding legitimate requirement to continue the processing.


5. The right to restrict processing

You have the right to ‘block’ or suppress processing of personal data.


6. The right to data portability

You have the right to obtain and reuse their personal data for their own purposes across different services.


7. The right to object

You have the right to object to:

  • Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
  • Direct marketing (including profiling).
  • Processing for purposes of scientific/historical research and statistics.


8. Rights in relation to automated decision making and profiling

You have the right not to be subject to a decision when:

  • It is based on automated processing.

  • It produces a legal effect or a similarly significant effect on the data subject.